At Yin Eyecare we strongly believe in nondiscrimination. Yin Eyecare complies with applicable Federal and State civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Yin Eyecare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
When necessary and free of charge to the patient, Yin Eyecare:
- Provides aids and services to people with disabilities to communicate effectively with them
- Provides qualified sign language interpreters for hearing impaired patients
- Provides language services to those patients who cannot effectively communicate in English for the speakers of the languages below. Services may include qualified interpreters or written information.
- Free language assistance services are available for those who speak Spanish, Vietnamese, Chinese, German, Korean, Laotian, Arabic, Tagalog, Burmese, French, Japanese, Russian, Hmong, Persian (Farsi) and Swahili.
If you believe that Yin Eyecare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Cynthia Yin, O.D.
7127 W. 95th St.
Overland Park, KS 66212
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Cynthia Yin, O.D. is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf,
or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.